For account changes or questions contact your representative or call 623.594.9606
Season Member FAQs
How many matches are in 2023?
- There will be 17 home matches included in the 2023 season ticket membership
What payment plan options do I have?
You can either:
- Pay-In-Full
- Complete invoice to be charged October 15, 2022
- Six-Month Interest Free Payment Plan
- Payments to run October 15, 2022, through March 15, 2023
- Total of six equal payments
What are important dates to remember?
- The 30-day deadline to lock in the Rising Renewal Rate is Saturday, October 15
- October 15 is also when pay-in-full accounts will be charged, along with the first payment for members on a payment plan
- Online upgrade and relocation for current members will be late November
- Members on payment plans will be charged on the 15th of every month from October to March
- The final payment plan charge will occur on Wednesday, March 15
What new member benefits are there?
- One new added feature will be our Rising Ticket on the Road
- Fans that decide to support Rising at an away match will receive a free ticket
- Fans must request tickets two weeks prior to an away match
- Fans will be allotted an equal number of tickets as you have PRFC Season Tickets
- Contact your account representative for more information
- Rising benefits remaining in place include: the ticket exchange program, bring-a-friend vouchers, team store discount, exclusive member items and STM-only events
How would I proceed with dropping, adding, and/or changing seats?
- Dropping Seats – If you wish to drop seats, please contact your account representative
- Please be aware dropping ONE seat could affect your seat location and require a relocation to avoid leaving a single seat open
- Adding/Changing Seats – All members that renew will be eligible to upgrade and relocate their seat at an assigned time based on priority number
- The upgrade relocation process will not allot any downgrades or seat reduction
Why aren’t my kids club tickets showing up?
- For renewals, all membership seats are uploaded as adult seats until we have confirmation your child remains eligible for the Kids Club
- Please complete the 2023 Kids Club Profile Form and your account representative will follow up with you directly
How do I update my payment method/account information?
- You are able to update your account information or payment method by logging into your account manager or contacting your account representative
- To show our appreciation for our current members, Rising is keeping prices for the 2023 season the same as the 2022 season during this 30-day window
- Prices will not raise until Sunday, October 16, giving current members 30 days to be locked into their flat rate from 2022
