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COVID-19 FAQ

By Phoenix Rising Communications, 03/12/20, 4:15PM MST

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The health and safety of our fans, players, and staff is our highest priority. At this time the USL Championship has suspended matches through at least Sunday, May 10th. This aligns with recent guidance from the Centers for Disease Control and Prevention (CDC) on restricting public gatherings of 50 or more people through Sunday, May 10th.

We strongly support the league’s decision to suspend games in an effort to help fight against the spread of COVID-19. We will continue to work with the league and local health officials to monitor the situation and will pass along more information as it becomes available.

FAQ

Is the league canceled for the 2020 season?

No, at this time the USL Championship has suspended matches through at least Sunday, May 10th. This aligns with recent guidance from the Centers for Disease Control and Prevention (CDC) on restricting public gatherings of 50 or more people through Sunday, May 10th.

What if I have a ticket to either of these matches?

If you are a Season Ticket Member: Your ticket will still be honored when the match is rescheduled. As new information is released, you will receive an email from the club.

If you are a single-match buyer: Your ticket will be honored for the rescheduled match. 

If you have any questions about refunds or ticket exchanges, email info@phxrisingfc.com.

I’m a Season Ticket Member. Can I manage my account manager?

Yes. You can manage all of your tickets on your account, including the postponed matches. You may exchange your tickets for the postponed matches to another scheduled regular season match.

For further questions in regards to your membership payment plans, please contact your account representative.

I’ve already transferred my tickets to someone else. What happens now?

Those tickets will still be good for the rescheduled matches.